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Story 07: Managing the Organization

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Managing the Organization

Written by Elaine Heumann Gurian

Our challenge...will be to understand how organizations will shift from those still-pronounced functional silos to process-centric collections of cells that are self-orchestrating across functions. This is not a matrix organization—it is not about spatial structure at all. Instead it is about being able to create a collective awareness across an enterprise of the capabilities, skills, resources, and availability that exists to seize a specific opportunity.

Leadership is the single greatest counterbalance to a volatile marketplace, or economic or political threat. This is not because a good leader is a seer, but rather because a good leader will put in place those values by which a skilled group of individuals can make the right decisions in an unpredictable context.

—Thomas M. Koulopoulos and Tim Roloff

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